Emergency IT Support
Are you facing downtime with a mission-critical system? Has your business been hit with a cyber threat? Give us a call on 02382 444 386 to start getting the problem fixed!
We take the stress out of IT emergencies
We specialise in providing fast, effective solutions to minimise downtime and keep your business running. Our Hampshire-based team is equipped to provide both remote and on-site assistance at all hours of the day. You don’t need a contract to access our services—once the issue is resolved, we can implement measures to help prevent future emergencies.
If you need immediate IT support, contact our team today.
Why choose VISCREO
Our customers trust us with the operation of their business through the smooth running of their IT system. With numerous industry accreditations, it's easy to see why all of our customers are happy with their IT.
Ad-Hoc Emergency Support
You don't have to be a client to use our 24/7 emergency service! Please note, ad-hoc services incur a callout fee.
Contract-Based Support
For businesses that require around-the-clock care to support critical operations, we offer tailored support contracts to meet your business needs.
On-Site Assistance
For hands on issues such as downed networks, our team is ready to travel to your location when necessary to resolve critical issues promptly.
Rapid Response
For out-of-hours support, we aim to answer your call within 2 minutes and begin addressing your issue within 15 minutes.
Issues we can provide support with:
Our Hampshire-based team is equipped to provide both remote and on-site assistance at all hours of the day.
Ransomeware
We'll work to isolate the spread of the threat, investigate the source and recover your data from backup systems.
Data breach
If you suspect your data may be compromised, we'll work to investigate the source of the breach and apply the necessary steps to prevent any future leaks.
Offline network
If your network is down, we'll talk you through some diagnostic steps to get back up and running remotely. If required, we'll perform a site-visit to resolve the issue.
Email servers down
If you still host your emails on a server, we'll work to restore connectivity as quickly as possible and minimise the loss of any during that time.